Examining Your Device for Failures
Sometimes your device will tell you exactly what’s wrong with it, sometimes it won’t. If you’re getting unknown error codes, blue screens or simply not booting at all, we can determine the problem and find a fix.
|Level 1||System Integrated Tools Diagnostic|
We will visually inspect and run any applicable tools that are built into your BIOS or operating system free of charge! These diagnostics will sometimes provide detailed information on failing components or software failures.
|Level 2||ATOM Diagnostics|
ATOM is our proprietary diagnostic and maintenance utilities that allow us to fully diagnose and report the failures of your system. These diagnostics will provided detailed reports on failing or malfunctioning hardware and software installed in your device. Any repairs performed from a result of this diagnostic waive this charge.
|Level 3||General 10 Point Diagnostic|
Our 10-Point diagnostic covers a wide variety of failure points that can occur with your system. Typically, this diagnostic is performed when an issue is not presenting itself but something seems to be a little off. Any repairs performed from a result of this diagnostic will waive this charge.
|Level 4||Interfaced Diagnostics|
This includes removing suspect hardware from your device, interfacing it with our systems, and running non-integrated diagnostics on the equipment. This is good when ruling out system board failures or when the suspect device is not inherently working. Any repairs performed from a result of this diagnostic waive this charge.