Business Services

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Hiring and managing your own IT department can be an expensive ordeal and some businesses may not be adequately equipped for in-house IT. I can give you a free consultation on what it would take to efficiently manage your IT needs. Everything from routine maintenance, to new system builds, to websites and more!

If your business has a lot of technical needs, continuously receiving invoices can affect your bottom line. We understand that, and we want our business clients to succeed – so we now offer Device Protection Services.

Go to Device Protection Services

Service List

Preventative Maintenance

Keeping your computer clean, inside and out, can be a great way to ensure your system will last for a long time, while running smooth. Using my checklists, I can run through all of your potential issues and expand the lifespan of your systems.

If you want to know what services I’ll perform during the maintenance, check out the documents listed here:

Billing: Flat Rate (Per Device)

$35.00 – Desktops, Laptops, All In Ones, Netbooks and all other typical computer systems
$60.00 – Specialized Systems such as Servers, Networking Equipment or High Risk Systems
Includes 30 Day Service Warranty

General Computer Services

We only charge for what we do. If you don’t need anything for an entire month, you won’t see a single bill. Labor costs are NET 30, however, equipment and parts are due on order.

Billing: There are no typical costs available for this service: Each business is different and has different needs and each contract that is opened we cater to meet the specific business needs and requirements.

Workstation Service and Support

These computers can be the most important part of your IT infrastructure, while usually being the most inexpensive and overlooked. Where you and your employees interface with your business, it can be devastating if your workstations start going out.

While we can’t completely prevent failure, as things do go out, but we can most certainly help to keep your downtime and keep your workstations running as smooth as possible.

Billing: General Hourly B2B Labor

$40.00 Per Hour.
Includes 30 Day Service Warranty

Server Service and Support

Your server is what holds a bulk of your business data, managed network and system operations and may be the core of your IT infrastructure. If your server goes out, how long will you be down? Do you have any redundancy? Do you even have a budget for these things?

We understand that you server has to keep running, and we understand you need to keep your IT costs as low as you can. Even with little to no IT budget, we can do our best to try to maximize your technological efficiency so that, if your server goes down, you’re business can still operate!

Billing: Specialized Hourly B2B Labor

$60.00 Per Hour.
Includes 30 Day Service Warranty

IT Consultation – Survey and Review

You may have a hodgepodge of computer equipment that just works, or you may have a pristine infrastructure, but either way we can usually always find somewhere that could use some improvement. We’ll find your the bottlenecks in your IT Infrastructure and give you reasonable and affordable solutions to ensure a steady flow of data through your network.

Even if we can’t find a bottleneck, or nothing worth updating, it’s always nice to have a complete review of your network and systems so that, if something does go wrong, it can save some money in the future knowing what is what in your network.

Billing: Flat Rate (Per Event)

$200.00
Includes 30 Day Service WarrantyReturns IT Consultation Survey Report

Hardware, Software and Systems Provisioning

Whether it’s for redundancy, upgrades, updates or because of other business requirements, we can help streamline the process for new IT purchases for your business. From the first call to deployment, we make it easy and affordable to deploy new hardware, software or systems to your infrastructure.

Billing: General Hourly B2B Labor

$40.00 Per Hour.
Includes 30 Day Service Warranty

Subcontracting Services

Do you provide IT services? Depending on the services you provide, and the needs of your clients, we can help out!

We’ve contracted all types of work including the services we already offer, TV repair, POS breakfix, new hardware deployments, large-scale upgrades and updates, new store installs, Kiosk repair and more. Give us a call, we can probably help.

Billing: There are no typical costs available for this service: Each business is different and has different needs and each contract that is opened we cater to meet the specific business needs and requirements.

Networking and Infrastructure

Sometimes your issues or requirements have nothing to do with your servers, workstations, deployment or provisioning. Sometimes, it’s your network that’s slowing your systems down, or preventing your expansion.

We can come in, take a look at what you have and talk with you about where you want to go with your business – and we can make sure your technology will support you!.

Billing: General Hourly B2B Labor

$60.00 Per Hour.
Includes 30 Day Service Warranty

Device Protection Services

These services can be a great way to save money with your business. Pay one flat rate, once a quarter or once a year, and receive discounted rates on parts and labor, additional services and contractual obligations from us to respond to and respond your issues in a reasonable time!

Pay Yearly
Basic Protection
$48/year (per device)
25% Discount on Service Labor
 
24 Hour Response Time
Backup Management
 
 
 
 
Covers All Attached Peripherals
Enhanced Protection
$84/year (per device)
50% Discount on Service Labor
5% Discount on Part Orders
12 Hour Response Time
Backup Management
Remote Access Support
 
 
Physical Cleanup Every Year
Covers Peripherals and Cell Phones
Complete Protection
$120/year (per device)
100% Discount on Service Labor
10% Discount on Part Orders
12 Hour Response Time
Backup Management
Remote Access Support
Monthly Housekeeping
 
Physical Cleanup 6 Months
Covers Peripherals, Cell Phones and Tablets
Premier Protection
$240/year (per device)
100% Discount on Service Labor
15% Discount on Part Orders
4 Hour Response Time
Backup Management
Remote Access Support
Monthly Housekeeping
24 Hour Emergency Service
Physical Cleanup 4 Months
Covers Peripherals, Cell Phones and Tablets

Protection Modifications: Physical Cleanup Schedule

FrequencyYearly CostQuarterly Cost
Every 12 Months$24 per device$6 per device
Every 6 Months$48 per device$12 per device
Every 4 Months$72 per device$18 per device
Every 3 Months$96 per device$24 per device
Every Other Month$144 per device$36 per device
Every Month$288 per device$72 per device

Protection Modifications: Increase Labor Discount

Discount AmountYearly CostQuarterly Cost
25% Discount on Service Labor$36 per device$9 per device
50% Discount on Service Labor$72 per device$18 per device
100% Discount on Service Labor$144 per device$36 per device

Protection Modifications: Increase Part Order Discount

Discount Amount (Max 15%)Yearly DiscountQuarterly Discount
5% Discount on Part Orders$36 per device$9 per device
10% Discount on Part Orders$72 per device$18 per device
15% Discount on Part Orders$144 per device$36 per device